Nairobi Expressway Jobs: Moja Hiring Toll Attendants in 2026
2 min read
Job seekers in Nairobi have an opportunity to apply for a Toll Attendant position at Moja Expressway, the company that operates the Nairobi Expressway.
The Nairobi Expressway runs for about 27 kilometres from Mlolongo to James Gichuru Junction and serves thousands of motorists travelling across Nairobi and its surrounding areas.
The Toll Attendant will work at the Expressway toll plazas, where they will assist motorists and handle toll payments.
What Does a Toll Attendant Do?
The main responsibility is to ensure motorists pay the required toll fee and that transactions are handled correctly.
Some of the duties include:
- Collecting toll payments from motorists.
- Accepting cash and electronic payments.
- Issuing receipts and giving the correct change.
- Using computerised toll collection and payment systems.
- Checking electronic toll payments and passes.
- Keeping accurate records of daily transactions.
- Assisting motorists with basic information and directions.
- Reporting faulty toll equipment or other problems to supervisors.
- Reporting incidents or suspicious activities at the toll plaza.
- Following company safety and operational procedures.
- Keeping the assigned toll booth clean and organised.
Because the toll plazas can be busy, applicants should be able to work quickly while remaining accurate and polite when dealing with motorists.
Requirements for the Toll Attendant Job
Moja Expressway says applicants should have skills and experience relevant to the position.
Some of the preferred qualifications and skills include:
- Basic computer skills.
- Experience in customer service, cashiering, accounting or handling cash is an advantage.
- Basic mathematics skills.
- Good communication and interpersonal skills.
- Ability to operate computerised payment systems.
- Good attention to detail.
- Ability to work under pressure.
- Ability to work different shifts.
Applicants should also be ready to work at night, during weekends and on public holidays when required.
Working Environment
The job involves working at toll plazas along the Nairobi Expressway and interacting with many motorists during a shift.
Toll attendants may spend long periods at their assigned workstations and should therefore be comfortable working in different weather conditions.
The position also requires someone who can remain calm and professional when the toll plaza is busy or when a motorist has a problem with a payment.
How to Apply
Interested candidates should submit their applications through the official Moja Expressway recruitment channel.
Job seekers are advised to check the official recruitment information carefully and provide accurate details when submitting their applications.
Important: Applicants should avoid paying anyone who claims they can secure the job for them. Genuine employers do not require candidates to pay money in exchange for employment.
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